Thales SafeNet Plus Service Plan – Extended Service Agreement – 1 Year

Brand: SafeNet | Product Line: SafeNet | Model: Plus Service Plan | Manufacturer: Aladdin Knowledge Systems | Product Supported: Complicated network devices | Packaged Quantity: 1 | Coverage Period: 1 Year | Service Response Time: 10 business days | Service Sub Type: Parts and labor | Network Service & Support: Extended service agreement – parts and labor – 1 year – response time: 10 business days, New releases update – 1 year, Product info support – web knowledge base access – 1 year – availability: 24 hours a day / Monday-Sunday, Technical support – phone consulting – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity critical, Technical support – phone consulting – 1 year – response time: 4 hours – availability: 24 hours a day / Monday-Sunday – severity high, Technical support – web support – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity critical, Technical support – web support – 1 year – response time: 4 hours – availability: 24 hours a day / Monday-Sunday – severity high | Limited Warranty: Extended Service Agreement