Brand: Omnissa | Product Line: Omnissa Horizon | Model: for Linux | Manufacturer: Omnissa EUC Products | Operating System Family: Linux | Software Main Type: Subscription license | Software Sub Type: Utilities – desktop virtualization | License Quantity: 10 concurrent users | License Type: Term License | License Validation Period: 1 Year | Bundle Support: Omnissa Production Support and Subscription Service | Category: Utilities | Installation Type: Locally installed | Packaged Quantity: 1 | Limited Warranty: Technical Support | Application: E-mail consulting – 1 year, New releases update – 1 year, Phone consulting – 1 year – response time: 12 business hours – availability: 10 hours a day / Monday-Friday – severity level 4, Phone consulting – 1 year – response time: 30 min – availability: 24 hours a day / Monday-Sunday – severity level 1, Phone consulting – 1 year – response time: 4 business hours – availability: 10 hours a day / Monday-Friday – severity level 2, Phone consulting – 1 year – response time: 8 business hours – availability: 10 hours a day / Monday-Friday – severity level 3, Web knowledge base access – 1 year, Web support – 1 year
