Brand: Red Hat | Product Line: JBoss Enterprise Application Platform | Manufacturer: Red Hat Special Pricing | Software Main Type: Maintenance | Software Sub Type: Software suite – OS | License Quantity: 4 cores | License Type: Premium subscription | License Validation Period: 1 Year | Category: Software suite | Installation Type: Locally installed | Packaged Quantity: 1 | Limited Warranty: Technical Support | Application: Phone consulting – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity level 1, Phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday – severity level 2, Phone consulting – 1 year – response time: 4 business hours – availability: business hours – severity level 3, Phone consulting – 1 year – response time: 8 business hours – availability: business hours – severity level 4, Web support – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity level 1, Web support – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday – severity level 2, Web support – 1 year – response time: 4 business hours – availability: business hours – severity level 3, Web support – 1 year – response time: 8 business hours – availability: business hours – severity level 4
