Ipswitch Standard Support – technical support – for Ipswitch Gateway Disaster Recovery – 2 years

Brand: Ipswitch | Product Line: Ipswitch | Model: Standard Support | Manufacturer: Ipswitch | Software Name: Ipswitch Gateway Disaster Recovery | Installation Type: Locally installed | Packaged Quantity: 1 | Coverage Period: 2 Year | Service & Support Details: E-mail consulting – 2 years – availability: business hours, New releases update – 2 years, Phone consulting – 2 years – response time: 2 business hours – availability: business hours – severity critical, Phone consulting – 2 years – response time: 24 business hours – availability: business hours – severity medium, Phone consulting – 2 years – response time: 4 business hours – availability: business hours – severity high, Phone consulting – 2 years – response time: 48 business hours – availability: business hours – severity low, Web knowledge base access – 2 years | Service Availability: Business hours | Service Response Time: 2 business hours | Service Sub Type: Phone consulting | Limited Warranty: Technical Support